It contains all the training elements for the upgrade of cabin attendants with adequate experience to the position of Purser.
SENIOR CABIN CREW MEMBER
Objectives
The Senior Cabin Crew Member training is designed to provide future on-board leaders with effective tools required to operate in their daily roles. Course content focuses on leadership skills and work organisation, to ensure high-performance cabin management (coordination of cabin safety and emergency procedures).
Prerequisites
Trainees must have a minimum of [number] years of experience as a Cabin Flight Attendant (defined by the Airlines).
As per EASA requirement, one year is the minimum required to operate as Purser.
Trainees must hold a Class 1 medical certificate.
Terms and conditions
- English (UK) French / English (English for course materials). English language proficiency required.
- Location: Morlaix or customer facilities
- Scheduled. Upon request, subject to availability.
- Accessibility: Accessible to disabled people, subject to regulatory medical prerequisites.
Price
Contact us For a quotation.
TRAINING
Aviation & Awareness of Airline Industries
– Personality Development and basic leadership skills;
– Purser’s responsibilities and duties including SEP, CRM, first aid:
Standard Operating Procedures;
* Safety and Emergency Procedures & Equipment;
* Human factors and Crew Resource Management;
* Practising cabin management including making announcements;
* Training for real-life professional situations (role-playing):
Assessing and managing crew performance
Resolving conflict situations on-board
Writing reports and delivering an effective briefing.
All topics are developed with practical sessions in a mock-up CRJ aircraft, including role-play scenarios and practice of PAs, SEP procedures, and real-life training situations.
Duration
2 days
ICARE courses can be tailored to airline requirements, enabling specific airline checklists and flight procedures to be used during all training.
ASSESSMENT
– Testing.
Line flying as purser under supervision by airline cabin crew instructor.
– Written multiple-choice test and an overall practical evaluation. Skills required for SCCM are monitored throughout the course.
